Casco Bay Furniture of Portland, ME Receives Best Of Houzz 2024 Award – Tenth Year in a Row – Review

Over 40 Million Monthly Unique Users Rated Top-Rated Home Building, Remodeling and Design Professionals in the United States and Around the World.

Portland and York, ME – USA, February 29, 2024 – Casco Bay Furniture has been awarded “Best of Houzz” for Customer Satisfaction by Houzz, the leading platform for home remodeling and design. With 134 Five Star Reviews Casco Bay Furniture was also the recipient of this coveted award from 2015 – 2023. Casco Bay Furniture is a manufacturer and retailer of high quality leather and slipcover covered upholstered furniture. The company was chosen by the more than 40 million monthly unique users that comprise the Houzz community from among more than 500,000 active home building, remodeling and design industry professionals. This exclusive award recognizes just three percent of the active home professionals on the Houzz platform and is awarded annually in three categories: Design, Customer Service and Photography.

About Casco Bay Furniture

Casco Bay Furniture, with administrative offices in Portland, Maine, is a retailer and manufacturer of high quality leather and slip-covered furniture. The company’s products are all manufactured in North Carolina, the furniture capital of the world. Their manufacturers include a specialty leather manufacturer located in Taylorsville, NC that produce designs exclusively for Casco Bay Furniture and one slip-covered upholstery manufacturer located in Seagrove, NC.  The company provides subsidized nationwide in-home delivery originating from High Point, NC, employing a private delivery company.Casco Bay Furniture, with administrative offices in Portland, Maine, is a retailer and manufacturer of high quality leather and slip-covered furniture. The company’s products are all manufactured in North Carolina, the furniture capital of the world. Their manufacturers include a specialty leather manufacturer located in Taylorsville, NC that produce designs exclusively for Casco Bay Furniture and one slip-covered upholstery manufacturer located in Seagrove, NC.  The company provides subsidized nationwide in-home delivery originating from High Point, NC, employing a private delivery company.

Your Investment is Protected.

The company offers a complimentary, 5 year in home extended warranty service with a 99% paid claim success rate. The warranty is fully insured and underwritten by TWG  with 5.5 Billion in assets. TWG is owned by Assurant Inc, a Fortune 500 company, rated A+ by the BBB. Assurant, one of the largest companies in America, provides global insurance solutions worldwide.


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We are often asked, “Who makes the furniture for Casco Bay Furniture?” Most retailers in the furniture industry tend to stay with large, well-known manufacturers to build their furniture. We chose to have our furniture built by specialty manufacturers for several reasons. To begin with, we like to have a close personal relationship with our factory owner and our in-house product developer. This relationship is difficult to obtain with a large manufacturer. As a result, our leather furniture is built to our standards and specifications which is one of the highest standards in the industry.


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Often when people go out to buy a new sofa or chair, their first consideration is how it looks and how it feels. Yet, I have found that buying a sofa is kind of like buying a car. If you want something that is going to last over time, you need to know what is “under the hood.”


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What’s Up With Casco Bay Furniture – My Furniture Forum?

Dear Friends,

We have been fortunate enough to receive some wonderful testimonials over the years from customers who are close to raving fans.

Dear Casco Bay Friends…delivery yesterday completed!! What a sofa! We are delighted…wonderful work!! Bristol Sofa, 89″W x 39″D x 29″H, with Tufted Seat and Small Antique Brass Nails. Cheers…Chuck (chuck.frost46@gmail.com)

Updated – If you are in the middle of shopping for leather furniture you may have run across derogatory comments about Casco Bay on myfurnitureforum.com.

It turns out that the forum, in addition to being educational, is a gateway to sell leather furniture in direct competition to Casco Bay. The primary leather and fabric upholstery brands sold on myfurnitureforum.com are Taylor King and Hancock and Moore as well as Bradington Young and Century.


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Casco Bay Furniture – An Interview with a Home Delivery Expert

Most of us don’t realize all that is involved in the delivering furniture over long distances and having it arrive in perfect condition. I decided to call Rick, the general manager of one of the two home delivery companies we use at Casco Bay Furniture.


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The other day it occurred to me that, although I had been in the furniture business for a long time, I could probably learn more about cushion construction…and it may be true for many of you. I decided to contact Lawrence Sweeny, owner of Larin Cushion Company of  North Carolina.

Lawrence how long have you been in the cushion business?

I’ve been in the business for 40 years. I started in the cushion business at Hickory Spring Manufacturing Company, a company that is a leading supplier of foam, springs, and other furniture related components. After three years, I left the company and formed my own company, catering to a portion of the business I thought was not being served well in the industry… the high-end business and specialty manufacturers. We make a quality product and rarely do we have a cushion failure. I have made several million cushions over the years and we may have had only 4 or 5 returns a year.


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