Most of us don’t realize all that is involved in the delivering furniture over long distances and having it arrive in perfect condition. I decided to call Rick, the general manager of one of the two home delivery companies we use at Casco Bay Furniture.

My name is Richard and I handle the delivery part of the business for Casco Bay Furniture. Four years ago, I had a full head of dark brown hair. Now I’m all gray…like all the presidents (Clinton, Bush, Obama).

As any online furniture retailer will tell you, the biggest problem in this business is shipping your product quickly and free of damage. Every online furniture retailer is part of the global supply chain. We all do the best we can, but at Casco Bay Furniture we don’t own the delivery companies and we can’t control the delivery time